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Texnai Store

Frequently Asked Questions

How long does shipping take?
Orders are processed within 1–2 business days. Delivery time depends on your location — you'll see an estimate at checkout and a tracking link once your order ships.
What's your return policy?
Unused items in original packaging can be returned within 14 days of delivery for a refund. See our Shipping & Returns page for the full policy and how to start a return.
What payment methods do you accept?
We accept major cards along with any additional methods shown at checkout. All payments are processed securely — we never store your card details.
How do I track my order?
Once your order ships you'll get a confirmation email with a tracking link. You can also check order status any time from your account.
Do you ship internationally?
We currently ship to the zones shown at checkout. If your country isn't listed there yet, reach out and we'll let you know when it's available.
How can I contact support?
Reach us any time through the Contact page — we typically respond within one business day.

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