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Texnai Store

Shipping & Returns

Shipping

We currently ship to: AE. Orders are processed within 1–2 business days, then handed to our courier for delivery — you'll get a tracking link by email once it ships.

Returns

Not the right fit? Unused items in their original packaging can be returned within 14 days of delivery. Contact us with your order number to start a return — we'll confirm the next steps by email.

Refunds

Once your return is received and inspected, we'll process your refund to the original payment method. Refunds typically appear within 5–10 business days, depending on your bank.

Damaged or wrong items

If something arrives damaged or isn't what you ordered, contact us within 48 hours of delivery and we'll sort out a replacement or refund at no extra cost to you.

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